TATA Broadband blues

Dear Sirs,

We are customer of TATA Broadband, having our A/c.No.602948975. The said A/c. was totally closed from last 15 days. I was given several complaints to nodal officer, even though till date they are not taken any action. We are facing this problem always. In a month our broadband is only 4/5 days working otherwise its always closed. I also requested your Nodal officer, kindly provide me contact nos. of final authority. I also personally talk with your engineers, but they are giving only assurances to saying that we have not got your complaint.
Kindly help in the matter and also give me contact nos. and your suggestion.
Kindly take necessary steps immediately.

Thanks and regards,

Yours faithfully,
FOR S.S. ENGINEERS,
J.S. MORE.
020-30612300

India internet service providers

There are a lot of internet service providers in India but in India internet is still lagging behind due to high cost of computers which the govt is trying hard to bring down by encouraging research in this field and they have come up with a PC which costs Rs10000 which is around US $220 and I would say the cheapest in the world till date and the config isint too bad either coz it would do everything a normal user would want it to do and especially for those people who just browse for info on the net and check e-mails and stuff like that its pretty good for that price.

Tata brand to go global

The Tata-owned Videsh Sanchar Nigam Ltd (VSNL) is considering a massive branding exercise that will bring its products globally under one name.

The move comes close on the heels of VSNL’s acquisition of two big players in the wholesale voice and wholesale bandwidth space, Teleglobe and Tyco Global Network. This has added two more names to its existing brands, leading to a multiplicity of brand names.

The current thinking in the group is to bring all products under one unified brand that will have the ‘Tata’ name as part of it. “Our agency and public relations firm are working on it. I don’t know what it’s going to be but the Tata name will be there,” N Srinath, executive director, VSNL, told FE. The company feels that the multiple brands are creating confusion and there is a need to link them together to present a single interface to the customer, industry sources said.

In India itself, the company’s products are offered under two brands - VSNL International and Tata Indicom. The Tata Indicom brand was adopted a few years ago and its retail broadband, dial-up internet, cybercafes and enterprise services are offered under this name.

However, the VSNL International brand, which was in existence earlier, is still being used for its services overseas. While the products will be unified under one brand, a common corporate branding is still a few years away. VSNL chairman Subodh Bhargava said the board would consider such a proposal only if there was consensus on it.

According to sources, one of the hurdles to adopting a corporate brand with the ‘Tata’ name and logo is because the government still owns 26% in the company.