TATA Broadband blues

Dear Sirs,

We are customer of TATA Broadband, having our A/c.No.602948975. The said A/c. was totally closed from last 15 days. I was given several complaints to nodal officer, even though till date they are not taken any action. We are facing this problem always. In a month our broadband is only 4/5 days working otherwise its always closed. I also requested your Nodal officer, kindly provide me contact nos. of final authority. I also personally talk with your engineers, but they are giving only assurances to saying that we have not got your complaint.
Kindly help in the matter and also give me contact nos. and your suggestion.
Kindly take necessary steps immediately.

Thanks and regards,

Yours faithfully,
FOR S.S. ENGINEERS,
J.S. MORE.
020-30612300